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12th September 2023

Case Study: Staybridge Suites

The Customer:

Staybridge Suites is a centrally located, contemporary hotel in the heart of Newcastle Upon Tyne. The establishment provides suites and rooms for holidaying families and corporate professionals alike who need access to medium and short-term dwellings with kitchens and home-from-home facilities.

The Issue:

Due to the busy nature of this establishment, we noted that the carpets in the reception and lounge areas needed a refresh. The carpets had several deep-rooted stains and marks because of the frequent foot traffic and occasional liquid spills.

The Solution:

Our team was selected for this task as we have previously worked with national brands, such as The Holiday Inn, so we have a deep understanding of the nature of the working environment.

With this in mind, our team mobilised quickly to ensure disruption was minimal. With this in mind, we operated during the quieter times of the hotel’s week, during a weekday when most professionals would be at work.

We provided a full deep clean of the highlighted carpets, operating a portable cleaning appliance which has minimal trailing hoses – providing a highly prioritised safety clean for the guests and staff by minimising the risk of tripping.

During this cleaning job, we used equipment that was access controlled, allowing us to work on small areas at a time before finishing the job with a bonnet and air-moving equipment, meaning the carpet was fresh, clean, and dried in no time to once again minimise any hazard that can be caused by a wet carpet.

The Results:

The job was completed efficiently and to a high standard – much to the delight of the manager and operational staff. Due to the exceptional quality of the service provided, the Staybridge team offered us the opportunity to work on other jobs on the premises and we look forward to maintaining this establishment’s carpets and flooring in the future.

If you’re searching for a team to work on your accommodation facility floors, choose the team that can get the results you want. Contact our team today!

Customer Reviews

“Great friendly service and excellent communication throughout. Would use this service again and recommend to friends and family.”

Jayne Jackson

“I had 2 sofa frames and 2 rugs cleaned by Paul Dyson. I could not fault the service and the results. Very courteous, professional and friendly. I also had a couple of stains on another carpet that they offered to do a spot clean at no extra charge. I will definitely use Paul Dyson again, and cannot recommend them highly enough.”

Sue Collings

“Amazing service, I wouldn't go anywhere else now”

Sophie Miller

"My knights in shining armour after flooding my downstairs, 2 rooms after running a tap and forgetting about it? Fabulous job and left me with a humidifier till it's all dried out... Thanks again"

Elaine Martin

"Spot on. Brought it up like new. Really clean and fresh."

Aimi Morgan

"Fantastic company left my carpet nearly new. Well worth the money and staff are really pleasant thanks"

Kirsty Beaty

"Fantastic results! Harry cleaned our carpets today and what a lovely lad. Reliable, fast And professional service. Carpets are like new."

Nikki Mobbs

"What brilliant service. Harry (son) went above & beyond expectations & the price was v reasonable too. I'd definitely recommend"

Liza Gallon

"Top job, these guys are really thorough and our carpet's like new. They got rid of marks that I couldn't budge. Lovely people as well - highly recommended."

Mark Gee

"Paul dyson came and cleaned my mam's carpet today the carpet came up brilliant would recommend these lads to anyone"

Julie Gibson

"Absolutely brilliant service. Pauls son Harry came this morning and throughly cleaned the carpets for me at a rental property in Gateshead. The previous tenant had allowed her cat to soil the carpet do a disgusting level. We have cleaned the house and the final job of cleaning and treating the carpets was down to Harry........all smells are now eradicated and a certificated treatment added to ensure the safety of future tenants.......can't recommend this company higher."

Kevin Goodfellow

"Thanks so much guys. Just had some professional pics taken of the community room we hire out at Shanti Bee and it's made such a difference having the floor professionally cleaned. Lifted the room and made it feel so much cleaner too!"

Radgie Rosie

"Great lads and absolutely fantastic service. Highly recommended."

Brendan Glennie

"Did a great job thanks so much. Very happy with the service."

Beth Armstrong

"Brilliant job in 2 bedrooms..and hall and stairs..excellent job..would recommend and use again. Thank you Paul"

David Ryder

"Excellent customer service from Harry Dyson today. Carpet looks great and smells wonderful too. I'm very happy."

Julie Nimmo

See Reviews

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