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8th August 2023

Case study: Wingrove Motor Group, Newcastle

Wingrove motors main reception

The Customer:

The Wingrove Motor Group is a modern city centre dealership with over 90 years of history dealing in new and second-hand affordable cars and offering the latest models on the market.

The Issue:

While the in-house cleaning team manages the cleanliness of the dealership day to day, the constant foot traffic and the crossover of technicians from the attached workshop areas meant that the showroom quickly became contaminated with dirt and debris. The high-traffic and customer-focused areas succumbed worse to this and Wingrove Motor Group got in touch with our team to remedy the issue.

After a test clean to ensure that the products were suitable for the floors and carpets, we were granted access to the main showroom, service section, reception, customer waiting area and the private sales consulting booths to provide a deep clean across the premises and guarantee a refreshed, vibrant space for employees and customers alike.

The Solution:

Our team was mobilised during out-of-office hours so as not to disrupt the day-to-day business of the dealership and ensure that when the dealership opened the floor would be dry and safe for all visitors.

For our deep cleaning process, we began by cleaning the porcelain and profiled ceramic tiling before moving to the carpeted areas of the customer sections, including a focused treatment to remove any oil spots and stains.

A combination method was used, this included the use of a powerful hot water, truck mounted dispenser and the carpets were treated with a stain shield so the in-house cleaning team could easily remove any future spots or stains.

The Results:

The floors and carpets inside The Wingrove Motor Group were transformed and the appearance turned into a clean, bright, and safe environment for customers and staff. The full clean definitely provided the WOW factor when the doors opened the following morning.

The management team were so impressed with our service they invited us to survey more dealerships within the brand to provide services to their space in the future. We also implemented a regular cleaning schedule at the premises and are now responsible for maintaining and facilitating any future cleans.

Get in touch with our team today and say goodbye to tired-looking floors and hello to a fresh-looking, new-feeling space!

Customer Reviews

“Great friendly service and excellent communication throughout. Would use this service again and recommend to friends and family.”

Jayne Jackson

“I had 2 sofa frames and 2 rugs cleaned by Paul Dyson. I could not fault the service and the results. Very courteous, professional and friendly. I also had a couple of stains on another carpet that they offered to do a spot clean at no extra charge. I will definitely use Paul Dyson again, and cannot recommend them highly enough.”

Sue Collings

“Amazing service, I wouldn't go anywhere else now”

Sophie Miller

"My knights in shining armour after flooding my downstairs, 2 rooms after running a tap and forgetting about it? Fabulous job and left me with a humidifier till it's all dried out... Thanks again"

Elaine Martin

"Spot on. Brought it up like new. Really clean and fresh."

Aimi Morgan

"Fantastic company left my carpet nearly new. Well worth the money and staff are really pleasant thanks"

Kirsty Beaty

"Fantastic results! Harry cleaned our carpets today and what a lovely lad. Reliable, fast And professional service. Carpets are like new."

Nikki Mobbs

"What brilliant service. Harry (son) went above & beyond expectations & the price was v reasonable too. I'd definitely recommend"

Liza Gallon

"Top job, these guys are really thorough and our carpet's like new. They got rid of marks that I couldn't budge. Lovely people as well - highly recommended."

Mark Gee

"Paul dyson came and cleaned my mam's carpet today the carpet came up brilliant would recommend these lads to anyone"

Julie Gibson

"Absolutely brilliant service. Pauls son Harry came this morning and throughly cleaned the carpets for me at a rental property in Gateshead. The previous tenant had allowed her cat to soil the carpet do a disgusting level. We have cleaned the house and the final job of cleaning and treating the carpets was down to Harry........all smells are now eradicated and a certificated treatment added to ensure the safety of future tenants.......can't recommend this company higher."

Kevin Goodfellow

"Thanks so much guys. Just had some professional pics taken of the community room we hire out at Shanti Bee and it's made such a difference having the floor professionally cleaned. Lifted the room and made it feel so much cleaner too!"

Radgie Rosie

"Great lads and absolutely fantastic service. Highly recommended."

Brendan Glennie

"Did a great job thanks so much. Very happy with the service."

Beth Armstrong

"Brilliant job in 2 bedrooms..and hall and stairs..excellent job..would recommend and use again. Thank you Paul"

David Ryder

"Excellent customer service from Harry Dyson today. Carpet looks great and smells wonderful too. I'm very happy."

Julie Nimmo

See Reviews

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