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22nd September 2022

Challenging Carpet Clean At Jesmond Dene House

Front desk entryway of dining room

We’re no strangers to commercial carpet cleaning, and the mould on these hotel carpets at Jesmond Dene House was certainly no match for us!

Newcastle’s only privately owned boutique hotel, Jesmond Dene House hosts several gorgeous private dining rooms and boasts 100% wool carpets in each room. Unfortunately, these bordered carpets had seen their fair share of visitors over the years and had begun to deteriorate after repeated use and various mealtime accidents.

Thankfully, here at Paul Dyson we are experts at commercial carpet cleaning, so when we received the call from Jesmond Dene House, we were happy to take up the challenge.

Refreshing the rooms…

We were booked in to clean their Norman Shaw Breakfast Room, the Fern Dining Room, and the hotel’s reception area. While some of the carpets simply needed a regular deep-clean, other issues such as mould from spilt milk had started growing on the carpets, which meant we had to alter our approach to remove the health hazard.

LEFT: dining room entryway. RIGHT: Dining room carpets being deep cleaned.

We started the job by vacuuming the carpets to remove loose dust and dirt and then conditioned the carpets to soften the fibres before gently agitating them and giving them a rinse. This is what is known as a deep-clean extraction, helping to get all those years’ worth of grime out of the fibres and flushed away to leave fresh, clean carpets for the hotel.

After this process, we dried the carpets and began treating the mould with an antimicrobial treatment followed by Chemspec Stainshield Professional. This treatment is well-suited to wool carpets, as using bleach would have damaged them further. The water-based textile protectant used helps the carpets remain cleaner longer and resists stains by repelling oil and water-based soils – perfect for high-footfall areas such as these.

The job was completed in plenty of time for staff to prepare the hotel’s upcoming breakfast and dinner services. A grand job for a grand hotel!

If you’re interested in commercial carpet care from the best in the business, get in touch today to find out more.

Customer Reviews

“Great friendly service and excellent communication throughout. Would use this service again and recommend to friends and family.”

Jayne Jackson

“I had 2 sofa frames and 2 rugs cleaned by Paul Dyson. I could not fault the service and the results. Very courteous, professional and friendly. I also had a couple of stains on another carpet that they offered to do a spot clean at no extra charge. I will definitely use Paul Dyson again, and cannot recommend them highly enough.”

Sue Collings

“Amazing service, I wouldn't go anywhere else now”

Sophie Miller

"My knights in shining armour after flooding my downstairs, 2 rooms after running a tap and forgetting about it? Fabulous job and left me with a humidifier till it's all dried out... Thanks again"

Elaine Martin

"Spot on. Brought it up like new. Really clean and fresh."

Aimi Morgan

"Fantastic company left my carpet nearly new. Well worth the money and staff are really pleasant thanks"

Kirsty Beaty

"Fantastic results! Harry cleaned our carpets today and what a lovely lad. Reliable, fast And professional service. Carpets are like new."

Nikki Mobbs

"What brilliant service. Harry (son) went above & beyond expectations & the price was v reasonable too. I'd definitely recommend"

Liza Gallon

"Top job, these guys are really thorough and our carpet's like new. They got rid of marks that I couldn't budge. Lovely people as well - highly recommended."

Mark Gee

"Paul dyson came and cleaned my mam's carpet today the carpet came up brilliant would recommend these lads to anyone"

Julie Gibson

"Absolutely brilliant service. Pauls son Harry came this morning and throughly cleaned the carpets for me at a rental property in Gateshead. The previous tenant had allowed her cat to soil the carpet do a disgusting level. We have cleaned the house and the final job of cleaning and treating the carpets was down to Harry........all smells are now eradicated and a certificated treatment added to ensure the safety of future tenants.......can't recommend this company higher."

Kevin Goodfellow

"Thanks so much guys. Just had some professional pics taken of the community room we hire out at Shanti Bee and it's made such a difference having the floor professionally cleaned. Lifted the room and made it feel so much cleaner too!"

Radgie Rosie

"Great lads and absolutely fantastic service. Highly recommended."

Brendan Glennie

"Did a great job thanks so much. Very happy with the service."

Beth Armstrong

"Brilliant job in 2 bedrooms..and hall and stairs..excellent job..would recommend and use again. Thank you Paul"

David Ryder

"Excellent customer service from Harry Dyson today. Carpet looks great and smells wonderful too. I'm very happy."

Julie Nimmo

See Reviews

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