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28th January 2021

💦 Residential Flood Restoration 💦

We were called out last week for a small flood job in Forest Hall.

Saturated Carpet. (backing)

The water came from the toilet area and crept under the skirting boards meaning it is probably contaminated. The customer did not want to go through insurance due to the size of the carpet needing to be replaced and their access being very expensive.

We removed the saturated contaminated underlay, cleaned the carpet and the backing, disinfected all areas including the subfloor to kill and bacteria that may be growing, then dried off the area using our air movers.

Removing Contaminated Underlay

Once the carpet was dry we were faced with delamination, this is when the primary backing and the secondary backing separate due to the latex getting broken down by the mass amount of water from the flood, as you can see in one of the photos the carpet looks rippled.

Delamination Of Tufted Carpet.

Luckily we managed to repair the carpet and lay it back down to how it was originally. The customer was extremely relieved as we saved him hundreds of pounds in the end.

Clean, Dry, Safe.

For more information visit our website!

Customer Reviews

“Great friendly service and excellent communication throughout. Would use this service again and recommend to friends and family.”

Jayne Jackson

“I had 2 sofa frames and 2 rugs cleaned by Paul Dyson. I could not fault the service and the results. Very courteous, professional and friendly. I also had a couple of stains on another carpet that they offered to do a spot clean at no extra charge. I will definitely use Paul Dyson again, and cannot recommend them highly enough.”

Sue Collings

“Amazing service, I wouldn't go anywhere else now”

Sophie Miller

"My knights in shining armour after flooding my downstairs, 2 rooms after running a tap and forgetting about it? Fabulous job and left me with a humidifier till it's all dried out... Thanks again"

Elaine Martin

"Spot on. Brought it up like new. Really clean and fresh."

Aimi Morgan

"Fantastic company left my carpet nearly new. Well worth the money and staff are really pleasant thanks"

Kirsty Beaty

"Fantastic results! Harry cleaned our carpets today and what a lovely lad. Reliable, fast And professional service. Carpets are like new."

Nikki Mobbs

"What brilliant service. Harry (son) went above & beyond expectations & the price was v reasonable too. I'd definitely recommend"

Liza Gallon

"Top job, these guys are really thorough and our carpet's like new. They got rid of marks that I couldn't budge. Lovely people as well - highly recommended."

Mark Gee

"Paul dyson came and cleaned my mam's carpet today the carpet came up brilliant would recommend these lads to anyone"

Julie Gibson

"Absolutely brilliant service. Pauls son Harry came this morning and throughly cleaned the carpets for me at a rental property in Gateshead. The previous tenant had allowed her cat to soil the carpet do a disgusting level. We have cleaned the house and the final job of cleaning and treating the carpets was down to Harry........all smells are now eradicated and a certificated treatment added to ensure the safety of future tenants.......can't recommend this company higher."

Kevin Goodfellow

"Thanks so much guys. Just had some professional pics taken of the community room we hire out at Shanti Bee and it's made such a difference having the floor professionally cleaned. Lifted the room and made it feel so much cleaner too!"

Radgie Rosie

"Great lads and absolutely fantastic service. Highly recommended."

Brendan Glennie

"Did a great job thanks so much. Very happy with the service."

Beth Armstrong

"Brilliant job in 2 bedrooms..and hall and stairs..excellent job..would recommend and use again. Thank you Paul"

David Ryder

"Excellent customer service from Harry Dyson today. Carpet looks great and smells wonderful too. I'm very happy."

Julie Nimmo

See Reviews

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